Сriteria, indicators and levels of development of communicative competence of border guards in the master’s conditions

Abstract

On the basis of analysis of criteria and indicators of communicative competence of specialists of different profile and on the basis of these researches and features of activity of border guard officer the criteria of the latter are distinguished: motivational, cognitive, activity. The indicators of each of these criteria are described. Indicators of motivational criterion are: communicative; organizational skills and ability to handle conflict situations, emotional comfort in communication. Indicators of cognitive criteria are defined: knowledge of border guards officers about the main types of professional communication, features of professional etiquette, nature and stages of conversation with subordinates; understanding of the rules of business negotiations; knowledge of norms of non-verbal and verbal behavior. Indicators of activity criterion are defined ability: to build logically correct and reasoned statements, to conduct dialogue; correctly using the strategy and tactics of conversation; overcome communication barriers; listen and defend your position, as well as the skills of a verbal and non-verbal communication culture. Three levels of development of this personal phenomenon are characterized – high, sufficient, satisfactory, methods and means of diagnostics. The analyzed indicators, criteria and levels will help to determine the current state and predict dynamics of development of communicative competence.
The development of competence in the conditions of modern master’s education is analyzed. A master’s degree is a deepening, systematization, updating of professional knowledge, development of practical skills in connection with the increase of requirements to the level of qualification and the need to master new ways of solving professional problems.
The effectiveness of the professional work of a border guard depends on many components. Among them is a special competence in communication, which is the core of the professionalism of the future master – graduate master and provides the ability to solve the language problem of communication in specific, typical for professional language situations. Communication objectives are defined by the goals of the joint activity. The content of communicative competence is determined by the purpose of its development and the requirements of professional training of future military leaders.
Thus, an important place in the process of professional psychological and pedagogical preparation of the future career is the development of communicative competence, which is the core of professional and interpersonal and other competencies. The modern leader should have a high level of communication skills, as well as perceptual and organizational skills, flexibility and tolerance in communication, be empathetic and reflective.